Terms & rules

In force since August 2025

English translation for convenience — the Polish version is binding.

1. 1. How lessons are organised

   1. Lessons follow a schedule agreed individually (individual lessons) or set by the organiser (group classes).
   2. If a student arrives late, the lesson is not extended.
   3. Lessons take place at the location indicated by the organiser.

2. 2. Fees

   1. Fees for the chosen package are paid in advance by the 5th day of each month to the bank account indicated by the organiser.
   2. If the fee is not paid by the 5th of the month, the organiser may suspend further lessons until the payment is received or a transfer confirmation is provided.
   3. Single (one-off) lessons apply to individual lessons only: one 45-minute lesson costs 100 zł; they take place only at the start or end of the instructor’s working hours, subject to availability; a booking is confirmed by payment at least 24 hours before the lesson (received or with transfer confirmation); without payment the lesson is cancelled automatically, without notice to the student.
   4. For individual lessons, the package fee is pro-rated to the number of lessons in the month.
   5. Group classes have a fixed monthly fee, regardless of the number of sessions and the student’s attendance.

3. 3. Cancelling your enrolment

   1. Students may withdraw from lessons (group or individual) only with one week’s notice before the start of a new month.
   2. Withdrawal must be in writing — by email only, to [email protected]. Notice given in person, by phone or by text message is not accepted.
   3. Without formal notice, the fee for the following month is charged.

4. 4. Group classes — rules and fees

   1. Classes run in fixed groups, on a schedule set by the organiser.
   2. The fee is a fixed monthly fee and applies regardless of attendance and the number of sessions in the month.
   3. If classes are cancelled through the fault of the organiser or instructor and do not take place at all, that month’s fee is reduced accordingly. No replacement classes are provided.
   4. It is not possible to attend single group sessions.

5. 5. Individual lessons — make-up lessons

   1. A student may make up at most 1 missed lesson per month, provided the absence is reported at least 24 hours before the scheduled lesson.
   2. Later notice, or no notice, means the lesson counts as delivered and cannot be made up.
   3. Make-up lessons depend on the instructor’s availability and must be arranged directly with the instructor in advance.

6. 6. Safety and responsibility

   1. The organiser ensures students’ safety during lessons but is not responsible for items left in the room.
   2. Parents and guardians must bring and collect children on time.

7. 7. Personal data and image

   1. Students’ personal data is processed only to organise and deliver lessons, in line with the GDPR.
   2. Submitting the enrolment form means consent to data processing and to being contacted by phone and email about the lessons.
   3. Consent to publishing a child’s image (e.g. photos from concerts or lessons) is voluntary, given in the form, and is not a condition of taking part.